How safe are you from Loyalty Fraud? - LFPA Spring Conference 2019

Date: 07 May 2019 - 09 May 2019    Location: London (Brighton), UK    Delegates: 80+


Photo: Panel Discussion at LFPA Spring Event 2018 - Miami

Overview: This event of the Loyalty Fraud Prevention Association (LFPA) focused on digital strategies to get ahead of the threats in terms of Loyalty Fraud. Understanding the Fraudster's Customer Journey helps you to work better with the other departments like IT and Call Centres to stop fraud. In turn, this engages your customers to help them help themselves against fraud. On top of discussing these issues and other trends in loyalty fraud prevention, attendees were also able to meet and network with industry peers and best practice service providers to hear first-hand how to further protect a loyalty program.

Its agenda may be found below. Conference Presentations will be available shortly for downloading.

CONFERENCE AGENDA

Day 1, Wednesday, 8th of May

8:00 - 12:30:
Pre-Event Optional Opening Sessions & Breakfast (Joint with Airline & Travel Payments Summit)

12.30 - 14.00:
Lunch, Registration & Networking sponsored by



14.00 - 14.05:
Chairman's Welcome Remarks & Introductions
• Mustafa Ozalcin, Founder, UKa$ii

14.05 - 14.30:
Case study: Catching a fraudster
• Waqas Hakim, Supervisor Web Support & Fraud Prevention, Gulf Air

14.30 – 15.00:
Loyalty Fraud Best Practice Standards
• Rodrigo Camacho, Chief Commercial Officer, Nethone

15.00 - 15.30:
Artificial Intelligence and Machine Learning: Streamline your fraud prevention processes
• Kevin Lee, Trust & Safety Architect, Sift

15.30 - 16.10:
Coffee Break & Networking sponsored by

16.10 – 17.00:
The Ai Lions’ Den – Joint with Airline and Travel Payment Summit: The theme for the 2019 ATPS is to Engage, Experience and Execute for Customers. To keep engaging with your customers you need to have new products, services and experiences – as well as executing them by taking them to market. The ever popular Ai Lions’ Den let’s companies with new ideas share those in a 5 minute sales pitch to our airline & travel experts. Our Lions (judges) will quiz them on all aspects of their pitch, live in front of all the event delegates!

Ring Master (Moderator):
• Michael Smith, Managing Partner, Airline Information

Lions (Judges):
• Ivy Chang, Payment Platform Manager, Cathay Pacific Airways
• Natalie Siviter, Head of Compliance & Fraud, Virgin Group Loyalty Company
• Deborah Merrens, former Head of Loyalty Marketing, British Airways

Pitching Companies
• Forter • Accertify • Riskified • Boku

17.00 - 18.00:
Networking Reception - Joint with Airline and Travel Payment Summit and sponsored by

Day 2, Thursday, 9th of May

8.00 - 9.00:
Breakfast and Networking sponsored by


9.00 - 9.30:
Demonstration of the Dark Web
• Kevin Lee, Trust & Safety Architect, Sift

9.30 - 10.00:
Making the human-device experience seamless & secure
• Lewis Duker, Digital Fraud Account Executive, SecuredTouch

10.00 - 10.30:
Has loyalty fraud overtaken banks as the prime focus for fraudsters?
• Zia Hayat, CEO and Founder, Callsign

10.30 - 11.10:
Coffee Break & Networking

11.10 – 11.45:
Account Takeover – what is it and how to prevent it
• Stephen Fowler, VP Business Development New Markets, Boku

11.45 - 12.20:
Panel Discussion:  Educating your customers in preventing Fraud:  From Terms and Conditions to social media, helping customers to manage the risk?
Moderator:
• Alan Lias, Industry Expert & Former VP Loyalty & Ancillaries, Virgin Atlantic

Panellists:
• Pedro Bennasar, Payments & Fraud Manager, Logitravel
• Dave Andreadakis, Chief Strategy Officer, Kobie Marketing
• Ivor McCarragher, Manager Centre of Expertise for Customer Care & Refunds, Air France, KLM & Delta Air Lines
• Markus Wohlgenannt, Expert Specialist Customer Care, Air France, KLM & Delta Air Lines

12.20 - 12.30:
LFPA:  Member update on trends and statistics, working practices and standards

• Peter Maeder, Secretary, Loyalty Fraud Prevention Association

13:45 - 16:00:
Post-Event Networking sponsored by Accertify (Joint with the Airline and Travel Payment Summit)
Join us for post event networking and Champagne Tasting. Registration required and included within your delegate pass.


"Our mission is simple - to support the industry in its fight to reduce and eliminate Loyalty Fraud."

This email address is being protected from spambots. You need JavaScript enabled to view it. Secretary of the Loyalty Fraud Prevention Association, for more details. Member receive 50% off all conference registration prices.



Photo: Networking at a past conference

The following companies participated in Brighton

1983
2C2P
About-Fraud.com
Accelya
Accertify
Adyen
Aegean Airlines
Aer Lingus
Affirm
Air Canada Vacations
Air Europa
Air France
Air France Digital Touchpoints
Airchina Limited
Airplus
Amadeus Payments
American Express
Amoma(dot)com
APEXX
Appsecco Limited
ARC
Bambora
Baudon Nortier Consulting
Boku
Booking.com
Cabo Verde Airlines
Callsign
Cardinal Commerce
CashShield
Cathay Pacific Airways
Cellpoint Mobile
Chargebacks911
CMSPI
CNG PRO
Collinson Group
Comtrade
Concardis GmbH
Continuum Commerce
Croatia Airlines
CyberSource
Dalenys payments
Datatrans
DataVisor
Deutsche Lufthansa AG
Discover Car Hire
Discover Financial Services
DLocal
Easyjet
Ebanx
Edgar, Dunn & Co
Elavon Merchant Services
Emailage
EMS
eNett
ESKY Group
Ethoca
Expedia Group
Financial Services Consulting
Finnair
Flybe
Forter
GetYourGuide Deutschland GmbH
GoEuro GMBH
Hyatt Hotels
IATA
iBe TSE
Igoria Trade SA
IHG
INDIGO / Cityhook
Ingenico
JCB International (Europe) Ltd
Klarna
KLM
Kobie Marketing
Lastminute(dot)com Group
Logitravel
LOT Polish Airlines
Loyalty Fraud Prevention Association
Lufthansa Systems
Mastercard
MSTS
Natwest Markets
NEC Payments B.S.C
Nethone Sp. z o.o
Odigeo
OMIO
PAYBACK
Paykademy
Paysafe
Paysafecard
Payvision B.V.
PCI Booking
Pegasus Airlines
PPRO
Qatar Airways
Quant Network
Riskified
RPGC Group
Safe Charge
SAS Scandinavian Airlines
Securedtouch
SEON Technologies
Shape
Sift 
South African Airways
Thai Airways
The Leading Hotels of the World
Transavia Airlines
TravelFraudGuard
Trustly
Turkish Airlines
UATP
UIA
UKa$ii
Ukraine International Airlines
Up in the Air -Travel Payment Consultancy
Uplift
US Bank
Virgin Atlantic Airways
Virgin Group Loyalty Company
Vueling Airlines
Wex Europe
WEX Inc
Whitepages Pro
Wirecard
Worldpay
Ypsilon.net AG

 



Top Brand Names Sponsor LFPA Events. Great Content and Connections made by presenters and sponsors.

Sponsoring an LFPA Conference

Whether it is raising brand awareness, new product launches or prospecting for new business, sponsoring a LFPA Conference is a great way to connect with your target audience. We aim to understand your detailed objectives so that we can tailor a sponsorship package to your requirements and budget.  We're working with Ai Events, organisers of the Airline and Travel Payment Summits, to produce and market the LFPA Spring and Fall Conferences.

With a comprehensive range of sponsorship options available, from exhibition space to sharing your marketing material with delegates, we will create a unique opportunity to promote your brand and/or product. For more information on sponsoring this event, please contact Michael Smith at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Who comes to an LFPA Event?

LFPA events focus very much on content. We have industry practitioners as speakers sharing their insights into the key issues of the day. We don’t sell speaking slots, which means our presentations are not sales pitches thus attracting delegates who want to keep up-to-date with innovations and best practices. Most delegates are senior decision-makers. Our delegates are predominately the people doing the job and making purchasing decisions related to Loyalty Fraud Prevention.  

For more in-depth sponsorship information, relating to our different events, or the make up of our delegates, please ask for our Media Pack.

What sponsorships items are available?

We work with our sponsors to customise their sponsorship package to their corporate objectives and budget.  Our sponsorship items start from US$999 and can be tailored to your exact requirement.

Some of the options available include:

► Exhibition space - great brand presence and your chance to speak with delegates during breaks & lunches
► Brand awareness at the event with sponsorship of coffee breaks, networking receptions. We aim to get your brand out there in front of your target audience
► Establishing your brand as an industry thought leader via white papers or other specialist content on the LFPA website and promotion of your messages on the relevant event websites
► We also can run webinars and can promote your content to our extensive worldwide database of contacts

For a more detailed package, prices and how we can help you get to your target customer, please contact Michael Smith by email. He's based in Scotland in the UK and will get back in touch with you as soon as possible to understand your needs and to tailor a package for your needs. His email address is This email address is being protected from spambots. You need JavaScript enabled to view it.

Sponsors